Assessor Resource
ACMGAS207A
Provide reception services for an animal care facility
Assessment tool
Version 1.0
Issue Date: May 2024
This unit is applicable to new entrants to the animal care and management industry where reception services are required. Workplaces may include for a range of facilities including: breeding or boarding kennels and catteries; companion animal training, grooming establishments, animal shelters or similar.
For veterinary reception refer to ACMVET201A Carry out veterinary nursing reception duties.
In addition to legal and ethical responsibilities, all units of competency in the ACM10 Animal Care and Management Training Package have the requirement for animals to be handled gently and calmly. The individual is required to exhibit appropriate care for animals so that stress and discomfort is minimised.
This unit of competency covers the process of coordinating client (animal owner) appointments or bookings and undertaking office administration and basic financial tasks for an animal care facility:
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
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